Politique de confidentialité

1. Introduction

Welcome to the website of 3S Motors SARL, a family-run business based in Cameroon for over 30 years. We attach the utmost importance to the protection of your personal data and your privacy in connection with our car sales, hire and maintenance activities.

2. Data Controller

The data controller is the company 3S Motors SARLwhose registered office is situated at 468, Rue Dubois de Saligny Akwa, Douala, CameroonIt also has offices in Yaounde (Mvog-Mbi carrefour Coron).

3. Data Collected

We collect information when you use our services or contact us, including:

Identity and contact details: Surname, first name, email address, telephone numbers (+237).
Vehicle-related data: Information about your current or desired vehicle (brands such as Nissan, Jeep, Fiat, ZX Auto, Dongfeng, etc.) for quote or trade-in enquiries.
Rental details: Information required for short-, medium- or long-term hire from our fleet of over 300 off-road.
Technical specifications: Maintenance history and specific requirements (bodywork, paintwork, electrics, Continental or Sailun tyres).

4. Purposes of the processing

Your data is processed for the following purposes:

Sales management: Sale of new and used vehicles.
The hire service: Management of contracts, corporate fleets, drivers and claims.
Technical services: Servicing, mechanical repairs and tyre changes.
Customer service: Personalised support and after-sales service.

5. Recipients of the Data

Your details are mainly used by our internal departments (Management, Sales, Lettings). They can be shared with:

Our partner garages in Maroua, Garoua, Ngaounderé, Bertoua, Bafoussam and Kribi are on hand to provide your maintenance services..
Third-party service providers required to deliver our services (insurance for claims handling, breakdown assistance).

6. Data Security

3S Motors implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration, in line with our 30-year commitment to excellence.

7. Your Rights

You have the right to access, rectify, erase and object to the processing of your personal data. To exercise these rights, please contact us using the contact details below.

8. Contact

If you have any questions regarding this policy or wish to exercise your rights, please contact our sales department:

Phone : +237 6 91 69 96 30.
E-mail : info@3smotors.com or commerciale@3smotors.com.
Address : 468, Rue Dubois de Saligny Akwa, Douala.